Account and support
What should I send to support?
A short, reproducible description helps us investigate without repeating the same checks.
Sources checked: · SA-MP 0.3.DL-R1
What could cause it?
The exact message and stage of failure are more useful than “it does not work”.
Try these steps in order
- Write the exact error, time and what you were doing when it happened.
- State your GTA release, SA-MP version and whether a clean game has the same problem. For network issues, say Wi-Fi or wired.
- Attach only the relevant window or a short crash report. For skin / purchase issues, include the old ticket or order number in the private ticket.
- List what you tested and the result of each test, then submit through the existing Support / Ticket page.
Check the result
Never send passwords, verification codes, bank details or your entire Documents folder. Hide personal computer names and file paths where needed.
Sources and scope
These steps are written for Vice. External documents may also contain older or other-version advice; follow the steps on this page.
- Vice check: current 0.3.DL configuration and support procedure.