Connecting to a server
“Connection lost” and timeout problems
Treat a disconnect after joining separately from a failure to connect at all.
Sources checked: · SA-MP 0.3.DL-R1
What could cause it?
Unstable Wi-Fi, network congestion, a server interruption or an intentional server disconnect need different checks.
Try these steps in order
- Record the last chat message before the disconnect and its time.
- Check whether other players disconnected too. If a reset was announced, wait for the server to return.
- Pause large background downloads and make a short test over a wired connection if available.
- Reconnect. If it repeats, include your network type and time until disconnect in a support ticket.
Check the result
Distinguish low FPS from losing the connection. If there is a kick or ban explanation, investigate that message.
What should staff check?
When several players disconnect together, staff need to compare server and network logs.
Sources and scope
These steps are written for Vice. External documents may also contain older or other-version advice; follow the steps on this page.
- Microsoft — Wi-Fi connection issues ↗
- Vice check: current 0.3.DL configuration and support procedure.